Contact TPAC
| NeCTAR research cloud support | Nectar eHelp website, contains getting starting guides, intermediate walkthrough, as well as apps and tool usage. Check the Nectar eHelp forums for a solution. Submit a support ticket Contact the helpdesk using the chat service on the eHelp website. |
| TPAC Virtual Desktop Infrastructure | Submit a ServiceNow ticket. |
| All other services, including HPC (High Performance Computing), RDS Storage, web portals & data services | UTas eResearch (TPAC) Service Catalog. The self service page has a Tips & Tricks self help section. A Slack chat is available for those wishing to ask general questions or receive status updates to ongoing incidents. If requesting support via slack please have your Service Now ticket number to hand. |
| Projects | Sometimes specific projects are coorindated via Slack. If you are a member of such a project Slack chat is available. If requesting support via slack please have your Service Now ticket number to hand. |
| Postal / Mail | University of Tasmania, Private Bag 129, HOBART, TAS, 7001 |
| Deliveries | Corporate Services Building TT Flynn Street Sandy Bay, TAS, 7005 |
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