Contact

Contact TPAC

NeCTAR research cloud supportNectar eHelp website, contains getting starting guides, intermediate walkthrough, as well as apps and tool usage.

Check the Nectar eHelp forums for a solution.

Submit a support ticket

Contact the helpdesk using the chat service on the eHelp website.
MARVL (Marine Virtual Laboratory)Primary email contact: helpdesk@tpac.org.au
All other services, including HPC (High Performance Computing), RDS Storage, web portals & data servicesUTas eResearch (TPAC) Service Catalog.

The self service page has a Tips & Tricks self help section.

A Slack chat is available for those wishing to ask general questions or receive status updates to ongoing incidents. If requesting support via slack please have your Service Now ticket number to hand.
ProjectsSometimes specific projects are coorindated via Slack. If you are a member of such a project Slack chat is available. If requesting support via slack please have your Service Now ticket number to hand.
Postal / MailUniversity of Tasmania,
Private Bag 129,
HOBART,   TAS,   7001
DeliveriesCorporate Services Building
TT Flynn Street
Sandy Bay,   TAS,   7005