Support

If you are having problems please select the most appropriate contact method from the list below:

NeCTAR research cloud supportNeCTAR eHelp website, contains getting starting guides, intermediate walkthroughs, as well as apps and tool usage.

Check the NeCTAR eHelp forums for a solution.

Submit a support ticket. or email support@ehelp.edu.au

Call the helpdesk 1300 080 431 or use the chat service on the eHelp website.
MARVL (Marine Virtual Laboratory)Primary email contact: helpdesk@tpac.org.au
All other services, including: HPC (High Performance Computing), RDS Storage, web portals & data servicesPrimary email contact: helpdesk@tpac.org.au